Our Policy

Our Products Return Policy.

Returns/Exchanges: Returns are permitted within 7 days of receipt of product are subject to a 20% restocking fee

Product must be in its original condition and have been properly stored.

Shipping and delivery charges are non-refundable. Shipping costs relating to a return or exchange are the sole responsibility of Buyer.


Sauna and Steam Room Policy.

1. You MUST be 18 years of age or older to use the Sauna. Children under 16 years of age must be accompanied and directly supervised in the Sauna and pool area by a parent or  competent person at least 18 years of age.

2. Use at your own risk.

3. Members and guests with the following conditions are advised not to use the sauna  Low/High Blood Pressure, Cardiac Irregularities, Respiratory Problems and Pregnancy.

4. Limit yourself to a maximum of 10 minutes.

7. After using sauna you MUST shower before entering the pool.

8. No food or drink is allowed inside.

9. No newspapers, magazines, or paper products are permitted in sauna.

10. Wear, or sit on a towel to protect wood from perspiration.

11. If you encounter a problem using the Sauna please alert staff immediately.

We recommend you:
– Remove all jewelry before entering.
– Drink plenty of prior to sauna use.
– Allow a 5 minute cool down after exiting the sauna.